Frequently asked questions

Opening of Alaïa Bay

The construction of Alaia Bay began in November 2019 and is expected to be completed in the spring of 2021.

We look forward to welcoming you soon!

To receive all the latest information, we invite you to follow us on our social networks or to subscribe to our newsletter.

Who can I contact during the camps?

You can contact our staff to get all the necessary information.

For questions concerning the organisation of the camps, the programme, for emergencies (illness, accident, etc.):

Head of the camps: Gregory Treusch : gregory.treusch@alaia.ch

For invoicing, booking changes, cancellations, etc…:

Administrative manager : Déborah Ambési : deborah.ambesi@alaia.ch

To contact your children in the evening or at night :

Night watchmen: their contact details will be sent to you by email when the last newsletter is sent 7 days before the camp starts.

Can I come with a pet ?

Yes. Dogs and other pets are allowed in the bar. However, they must be on a leash and under the permanent supervision of the owner.

Is there a parking lot reserved for visitors of the Alaïa Chalet?

Yes, a free parking of 100 spaces is available for visitors. Parking is also available for buses and coaches.

When do you organise Camps at Alaïa?

Alaïa offers camps throughout the year for adults or children.

The camps for children aged between 8 and 17 take place during school holidays in autumn, winter, spring and summer. The periods are as follows:

WINTER:

Christmas / New Year:

  • from 21 to 25 December 2020
  • from 28 December 2020 to 1 January 2021

February:

  • from 14 to 20 February 2021
  • from 21 to 27 February 2021
  • from 28 February to 6 March 2021

SPRING

Easter:

  • from 4 to 10 April 2021
  • from 11 to 17 April 2021

SUMMER

  • from 4 to 10 July 2021
  • from 11 to 17 July 2021
  • from 18 to 24 July 2021
  • from 25 to 31 July 2021
  • from 1 to 7 August 2021
  • from 8 to 14 August 2021
  • from 15 to 21 August 2021

AUTUMN

  • from 10 to 16 October 2021
  • from 17 to 23 October 2021
  • from 24 to 30 October 2021
 
 

When is the Alaïa Lodge Hotel opening planned for?

At this stage, we are planning an opening during the 2020/2021 winter season, but the exact date is still to be confirmed. Hopefully February 2021 but hey, you never know 😉

What should I plan on my first visit?

Depending on the area visited, here are the elements to consider:

Skatepark area: if you have your own equipment, take it with you. If necessary, equipment is available for hire (skate, scooter, BMX, ski and snowboard on wheels) and protections (helmets, elbow pads and knee pads) are provided free of charge. It is important to wear clothes adapted to the practice of sport.

Trampoline/gym area: To use trampolines, non-slip socks or rhythmic socks are mandatory. If you do not have any equipment, pairs of socks (reusable) are available at the cash desk for CHF 3.00. Clothing adapted to the practice of sport (training or shorts) is recommended.

What are the important rules to know? During your first visit, our coaches will give some explanations on the rules of use of the infrastructures. A short film is also available for consultation and gives the first important basics – video. Detailed rules can also be found here: rules links

Do I have to sign a waiver?  Children under 16 years of age must have a parent or legal guardian sign a waiver of responsibility. Children under 12 years old must be accompanied by an adult.

How do I get to Alaïa Chalet by public transport?

To come to Alaïa Chalet by public transport, there are 2 bus lines stopping close to our centre.

From Sion station, take bus line 353, direction ” Crans-sur-Sierre ” and get off at the stop ” Lens, centre d’art “. About 10 minutes on foot.

From Sierre station, take bus line 421, direction ” Montana ” and get off at the stop ” Lens, place de la Scie “. Stop in front of the centre

You can find the timetables directly on line on the SBB website: https://www.sbb.ch/en/home.html

Did not find what you were looking for? See more answers on our site www.faq.alaia.ch

Contact us!

Use the contact form and one of our team members will get back to you as soon as possible!

Telephone

027 565 91 05

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Alaïa Chalet

Alaïa Chalet
Route de Crans 81
1978 Lens

Alaïa Bay

Alaïa Bay
Domaine des Îles,
Route d’Aproz,
1950 Sion

Alaïa Lodge

Alaïa Lodge
Route du Rawyl 10,
3963 Crans-Montana